Alan — you’re missing the boat.
Madison Bloom
21

There’s a part where Tony blabs on.

Then Clay comes in and tries to recapitulate what Tony said.

Tony blabs some more.

Then Clay talks about how he likes “the concept that the Strategyn people brought to us…”

Where in the video is there a discussion about JTBD? I never heard anything about “jobs to be done”.

Also, in Clay’s last book about JTBD, he never mentions Tony. Not once.

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