A tidy summary that differentiates simple “rule-based” chatbots, which match keywords in your text and respond, from serious artificial intelligence software, which analyzes your words in a more complex way to deduce what you really want — or better yet, what you really need.
10 Links to Learn About Chatbots in an Hour
Paul Boutin
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Thanks for the article, Paul. I’ve enjoyed your series. The AI part of it I think is actually orthogonal as you can have a useful seemingly intelligent assistant without any true AI at all so I focused on the chatbot differences. What do you think? — https://www.quora.com/What-is-the-difference-between-a-chatbot-and-an-intelligent-personal-assistant/answer/Alec-Lazarescu

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