NeosVoc“The customer asks, the organization responds”. How new tech is impacting the tourism sector.In recent years, there have been numerous changes in the tourism sector. With the advent of low-cost traveling and online booking…Sep 30, 2019Sep 30, 2019
NeosVocNext Innovation Culture: Why does your company need feedback from the employee.In the 21st century, it has become necessary for companies to retain talent, especially with the new generations entering the workforce…Jul 11, 2019Jul 11, 2019
NeosVocLet’s talk about Customer IntimacyWe have entered a new Era, an Era where the customer is the centre of each strategy, where companies are discovering new ways to get…Jul 5, 2019Jul 5, 2019
NeosVocLa Customer Experience: “The Bad is the service of the Great”Mentre numerose aziende affermano di aver modificato il loro modello di business mettendo in pratica un approccio che si focalizza sul…May 3, 2019May 3, 2019
NeosVocCreare valore partendo dall’ascolto. L’uso della Voice of CustomerÈ sempre più diffusa tra le aziende la consapevolezza che il loro reale valore sia dato dal valore dei loro clienti e dalla capacità di…Apr 8, 2019Apr 8, 2019