Alexander ShumHow Intrinsic Employee Motivation Will Help You Build Your Dream TeamIt doesn’t matter how great your product or service is. Without a driven team behind it, you will not succeed. And times are tough for…Feb 27, 2019Feb 27, 2019
Alexander ShumWhy Employee Motivation MattersAnd How to Deal with The Apathetic Employee (Part 4/4)Jan 16, 2019Jan 16, 2019
Alexander ShumWhy You Need to Give Your Employees More PowerDecentralized decision-making processes will help improve customer experience (Part 3 of 4)Jan 8, 2019Jan 8, 2019
Alexander ShumWhat You Need to Know to Take Your Customer Service to the Next LevelHow Educating Your Employees Leads to Happy Customers, Part 2/4Jan 2, 2019Jan 2, 2019
Alexander Shum“Let me talk to my manager…” (or let your employees be professionals)1st of 4 stories identifying current sales and customer experience issues and suggesting how a business should address them.Dec 19, 2018Dec 19, 2018