3 Secrets to Design Thinking
Need to find an effective solution to a problem? Design thinking is probably the method you should be using. You do not know how you should use it? Well, good news for you, I am here to help and give you some useful tips on how to apply this method successfully.
Before starting, I would like to make a brief summary about what design thinking means, and present you its basic concepts.
What is design thinking?
It is simply the way designers use to solve very complicated and complex problems.
How do we use design thinking?
There are 5 modes which add up to the design thinking method:
- Empathize: understanding people you are designing for, their behavior, and the motivation behind their actions
- Define: coming up with your own point of you as it relates to the specific problem you are facing
- Ideate: trying to explore a wide range of alternatives which could help solve the problem
- Prototype: bringing your ideas into the physical world (i.e. wall of post-it notes) with the purpose of measuring the progress of your work
- Test: actually applying your solutions and receiving feedback on them.
Secret #1- Consider a beginner’s mentality
When approaching a new problem, it might be better to leave our assumptions and personal opinions aside for a moment. I am saying this, because what we think about a matter might be a misconception;therefore,it will not allow us to consider the best solutions for a problem.
On the other hand, you could benefit a lot from listening to your client really carefully. Do not judge, and try to understand the matter as best as you can by asking a lot of questions. Observing a problem from a completely fresh perspective would help you find even more innovative solutions.
Secret #2- Use a Journey Map
Why? It is a useful and smart way to get a better understanding of your client’s situation through his experience. Nevertheless, you can easily monitor the the evolution of your problem-solving process. Use diagrams, charts, anything that makes it comfortable for you to get a better sense of how to approach your client’s situation.
Secret #3- Use a feedback capture grid
Getting feedback on your actions is always beneficial, as you can go back and improve your solutions to problems, or even come up with completely new ones. Whether it comes from you or your client, feedback is a vital part of the design thinking process. Use whatever categories are useful for you: Pros, Cons, questions, dilemmas, etc.
Now that I have shared with you my three secrets to design thinking, I want to invite you to apply them whenever you are faced with a complex problem that needs solving. I promise you, you will not be disappointed. Just keep an open mind to whatever you encounter, and you will manage to get through every difficult situation you face!