Exploring the unique challenges of making changes within an open-source, volunteer-led environment. Plus: the importance of prototyping. — Hey, I’m Alex Hollender. For the past 5 years I’ve worked as a UX designer on the Readers Web team at the Wikimedia Foundation. Each designer at the foundation is part of a product team, and focuses on a different experience/platform (for example: there’s an Apps team that works on…