Published in UX Collective·Nov 9, 2022Becoming a customer-centric product leaderInvesting in a culture of research and design gives a clearer direction, accelerates you as a product leader, and has a great proven ROI. — Product Management teams all too often focus on delivery over customer outcome. This is a cycle that leads to poor financial results. Companies that invest in research and design are proven to perform better. You as a Product Leader have a responsibility to ensure customer-centric behaviours in Product Managers and…Product Management8 min readProduct Management8 min read
Sep 21, 2022How to Be a Truly Great Product Leader: StrategyStrategy and enabling your team to solve problems makes the difference between a nice boss and an impactful leader. In this series, I look at what I wish I had known when I started as Head of Product. — Summary Understanding strategy allows you to effectively delegate, motivate and align so you can move from a nice boss to an effective leader. Without well-researched facts that are based on reality for your company and customers (insights), you won’t make good decisions.Strategy7 min readStrategy7 min read
Sep 7, 2022Hiring too slow? Making just 1 of these mistakes can cause weeks of delaysIf your recruitment is slow, unfortunately it’s probably your fault. However, fixes are simple. Efficient hiring is as important as ever Despite firms freezing recruitment or even laying off staff, competition remains fierce for good engineering and product talent. This makes it as important as ever to tighten up your recruitment and make those great hires quickly. Blocker #1 — Your busy calendarRecruitment4 min readRecruitment4 min read
Published in GotPhoto·Oct 14, 20219 Months of Scaling Product Development at GotPhotoGotPhoto had a huge tech challenge on their hands after growing nine years organically. Here’s what we did to scale up. In January, I met Berlin start up, GotPhoto, who were facing a huge challenge: although dominant in Europe and having astounding success in the US, their tech team and…Scaling Up10 min readScaling Up10 min read
Jan 1, 2018Read this before buying solar: 5 charts that matterWhen looking at investing in solar panels for your property, you’ll see hundreds of online calculators that take your details and give you opaque, often very rosy estimates on how much you can save — or earn — after buying. The truth about how solar panels generate energy and how…Solar Energy6 min readSolar Energy6 min read
Nov 13, 2017Inspiring Product Management articles, videos and books 2017Whether you’re brand new to product management or a seasoned prioritizer, here are the most eye-opening articles and books that have had the biggest impact on my work this year. Add your own to the comments! Articles and Videos 20 Years of Product Management in 25 Minutes — Dave Wascha explains what he’s…Product Management2 min readProduct Management2 min read
Nov 3, 2017Product Management: How and why ‘technical products’ are different. Or are they?Although customers interact with ‘technical’ products differently, you should manage them the same way. Here’s what I’ve learnt about being a product manager for ‘technical’ products. We’ve all been there. “Sam focuses on technical products because she used to work as a developer. Ben however likes speaking with customers so…Product Management7 min readProduct Management7 min read
