Alex KleininUX CollectiveThe agentic era of UXThe future of digital experience is here — but it’s being minced into microscopic use cases.May 811May 811
Alex KleininUX CollectivePrompts should be designed — not engineeredRallying design’s relevance in the AI eraApr 311Apr 311
Alex KleininUX CollectiveThis is the moment to reinvent your productFrom Software as a Service (SaaS) to Partner as a Product (PaaP)Mar 193Mar 193
Alex KleininUX CollectiveThe 3 capabilities designers need to build for the AI eraThe reverse reckoning of UX design.Feb 2713Feb 2713
Alex KleininUX CollectiveCustomer Experience 3.0 is hereDigital transformation removed the human partnership layer from every product/service. Now we will add it back in — synthetically.Feb 145Feb 145
Alex KleininUX CollectiveAI analysis, brainless designWe need to build a habit of questioning AI.Jun 2, 20237Jun 2, 20237
Alex KleininUX Collective5 use cases for human-centered AIWith ChatGPT, we can provide our users with a built-in team of fiveMay 10, 20231May 10, 20231
Alex KleininUX CollectiveDesigning for “delight” is deadThe ultimate goal of product design has to be well-being — not delight.Mar 29, 202319Mar 29, 202319
Alex KleininUX CollectiveHumanize your product with the Periodic Table of Human ElementsAn MIT-developed framework for creating products that improve well-being.Apr 14, 2023Apr 14, 2023
Alex KleinDon’t hire an innovation taxidermistHow to avoid spending $1M with McKinsey for unimplementable ideasOct 28, 2021Oct 28, 2021