Best Methods to Fix QuickBooks Error 3371: status code 11118

Alex Nelson
3 min readAug 28, 2023

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QuickBooks is a premier choice for small and mid-sized business owners in the USA, Canada, and the rest of the world. The software assists business owners in taking care of a myriad of complicated tasks that otherwise require professional assistance. While saving money on hiring more employees, QuickBooks also saves valuable time and makes almost no errors in creating invoices, preparing taxes, monitoring expenses, and many other tasks requiring expert employees or agencies.

However, some errors and issues may appear while activating or opening QuickBooks desktop and may hold back users from meeting their business and financial goals. In this segment, we are going to discuss about QuickBooks error 3371: status code 11118 and how to rectify it.

What are the different forms of QuickBooks Error 3371?

Below are the types of errors that could be influenced by a particular error message: –

“Could not initialize license properties. [Error 3371]: QuickBooks could not load the license data. This may be caused by missing or damaged files.”

“Could not initialize license properties. [Error 3371, Status Code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files.”

“Could not initialize license properties. [Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files.”

What Causes Error 3371: Could not initialize license properties?

One of the most common errors that appears when a user tries to activate or open QuickBooks desktop shows up as: “Could not initialize license properties. Error 3371: QuickBooks could not load the license data”. This error may be caused by missing or damaged QuickBooks files. Whether you are new to QuickBooks or have been using the software for years, this error may appear at any time.

One or more of the following reasons may cause Error 3371: QuickBooks could not load the license data:

  • Another reason can be damaged Windows components which include MSXML.
  • Data damage in the Company file can be another reason behind Error 3371
  • You may face this issue if Qbregistration.dat file goes missing. The file consists of your license information.
  • QuickBooks desktop performance issues

Updated Steps to Fix the QuickBooks Error 3371 Status Code 11118

This QuickBooks license error can easily be resolved by performing the solution stated below:

Solution 1: Renaming Entitlement file

This error can arise if the Entitlement file is damaged. To thwart any serious repercussions of this error, the user should get this file renamed. The steps to rename the file are:

  • The initial process is to go to Drive:\ProgramData\Intuit\Entitlement Client\v8
  • When in this folder, right-click the Entitlement file and proceed by opting for the Rename option.
  • Now, append “.old” at the end of the file name.

Solution 2: Use QuickBooks Connection Diagnostic Tool

Utilize the QuickBooks Connection Diagnostic tool to resolve the Company file errors and connectivity problems. You can apply the diagnostic tool to fix the QuickBooks Error 3371 — it can easily diagnose & repair the company files quickly.

Solution 3: Run QuickBooks Tool Hub

  • Initially, download QuickBooks Tool Hub from Intuit.
  • Now, install the tool by double-clicking on the downloaded file.
  • The next step is to run the tool and use the different inherent features of the Tool Hub including Quick Fix My Program, QuickBooks Install Diagnostic Tool, and QB File Doctor Tool.

Solution 4: Perform a Clean Installation of QuickBooks

Follow QuickBooks Clean install methods to resolve all the QB-related issues. In this method, you are required to perform uninstallation of the software using the Clean Install Tool. Once done, restart your system and re-install the QuickBooks software by making use of the license and product keys made available to you at the time of purchasing the software.

Conclusion

The present blog discussed various ways to fix QuickBooks Error code 3371. If you face any technical issue, just give our 24/7 QuickBooks desktop support experts a call at 800–615–2347 and get your issue sorted out in no time.

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