To the introvert who is thinking about transitioning to UX Design
When I decided to take the leap into UX design one of my biggest concerns was that I was (and still am) an introvert at heart. I was worried about stepping outside of my comfort zone and being an active participant in group collaboration, having to lead interviews with users and SMEs, and presenting work for clients. Knowing that I wasn’t a loud or super active participant in group conversations, I thought I would automatically fade into the background. I was used to working primarily on my own as a graphic designer and knew there would be some hurdles to face. Despite all of this, I immersed myself in UX design. While I had to grow more confident and comfortable in public speaking and working with others, I found that I could play to some of my strengths as an introvert, which ultimately helped me to become a better UX designer. The following are some ways that being introverted can give you an edge:
Listening
During group conversations or in meetings you listen intently and participate only when you have something meaningful to say. When interviewing you pay close attention to what individuals are expressing and can keep interviews on track. People feel comfortable expressing themselves around you.
Observing
Just as you listen during interviews, you are just as much aware of what they are doing. Noticing behavior is equally, if not more, important when talking to users as it can be very telling to what they are feeling on the inside. You can read expressions on people’s faces, and pay close attention to movements they make while speaking with you.
Empathizing
This goes hand in hand with the two above, but because you are taking in what they have to say and observing their actions, you can put yourself in their shoes and understand what they may be going through. You can connect to them and comprehend what they may be feeling without presenting your own bias.
Problem Solving
You are very insightful and recognize when there is a problem to be solved. You come up with creative ways to address those problems whether they lie within the product you are designing, or if it’s a problem your team is working through.
Working Independently
During the parts of the UX process that require you to work more independently, you feel comfortable going off on your own to flesh out your ideas. You are extremely productive working on your own and come back to the group prepared to present what you’ve worked on.
If you are currently debating whether UX is the right direction for you, consider the above. You don’t have to alter who you are to be a designer. You bring a whole lot to the table just by being who you are, introvert or not. Yes, you will have to step out of your comfort zone and learn new things, but if you have a growth mindset, this will only further your skillset as a person and as a designer. From one introvert to another, you’ve got this.
