Beyond the Buzzwords: Practical Applications of AI in Product Management

Ali Ahmed
5 min readApr 8, 2023

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Use the power of Artificial Intelligence to drive Product success

Are you tired of hearing about AI and machine learning in every single industry? It’s like everyone’s trying to be the next Elon Musk, but with less money and more buzzwords. As a product manager, you might be thinking, ‘Okay, cool, but what does this actually mean for me and my product?’

Well, fear not my fellow buzzword-burnout buddies, because we’re going to dive into some practical applications of AI in product management. No more vague promises of ‘smart’ this or ‘intelligent’ that — we’re getting down to the nitty-gritty of how AI can actually make your life as a PM easier (and maybe even a little more exciting).

AI and Data-Driven Decision Making for Product Managers

As a PM, making data-driven decisions is crucial for the success of your product. But let’s be real, going through endless rows of spreadsheets can make even the most tech-savvy PM want to pull their hair out. That’s where AI comes in.

With AI-powered analytics tools, you can not only save time but also gain insights that would have been impossible with manual analysis. For example, say you want to improve the onboarding process for your product. By using an AI-powered analytics tool, you can identify the specific onboarding steps that lead to higher user retention rates. And you don’t need to be a data scientist to do it! Here are some ways AI can help with data-driven decision-making:

  • Analyzing large data sets quickly and accurately
  • Identifying patterns and trends in user behavior
  • Providing real-time insights for quick decision making
  • Automating data analysis and reporting, saving time, and reducing errors

So, don’t be afraid to embrace AI in your decision-making process. As Andrew Ng said, “AI is the new electricity”. And just like electricity, AI is here to power up your product management game.

AI-Powered User Research

One of the most important parts of a product manager’s job is gathering insights from users. But what if you could automate that process with AI? Chatbots powered by natural language processing (NLP) like ChatGPT can help you do just that. With ChatGPT, you can create chatbots that can have conversations with users and gather valuable feedback.

Here are some ways AI can improve your user research game:

  • Automated surveys and feedback analysis: AI-powered tools can analyze vast amounts of feedback data in real time and extract valuable insights, eliminating the need for manual analysis.
  • Natural language processing: AI can help you understand user sentiment and behavior by analyzing natural language inputs like comments, reviews, and feedback.
  • Chatbots for user interviews: AI-powered chatbots can conduct user interviews and collect data while providing a personalized experience for each user.

As a Product Manager, AI can help you conduct more effective user research and make better decisions based on data-driven insights. So, why not add some AI to your user research arsenal and make your job easier?

AI-Powered Product Requirement Documents (PRDs)

Writing a PRD is like trying to win a staring contest with your blank computer screen — it can be challenging, and sometimes it feels like the screen is winning. But with the power of AI, you can outsmart that blank screen and write PRDs that are both accurate and engaging.

For instance, Chatgpt can help you conduct user research and generate insights that can inform your PRD. You can ask it questions about what users want and expect from your product, and it will generate responses that can help guide your decision-making. Plus, tools like Grammarly and Quillbot can help you avoid embarrassing typos and suggest more concise phrasing.

With AI on your side, you can be a PRD-writing ninja without breaking a sweat. Here is a PM joke before you read the last paragraph.

Why was the AI product manager always calm? Because they had a neural network to lean on!

AI in Product Analytics

As a product manager, understanding user behavior is crucial for building better products. But let’s be real, pouring over endless spreadsheets of user data is about as enjoyable as watching paint dry. That’s where AI comes in. With AI-powered product analytics tools like Mixpanel and Amplitude, you can quickly gain insights into user behavior without losing your mind.

For example, Mixpanel’s AI-powered insights can help you understand which features are most engaging to users and which ones are causing frustration. So, instead of trying to decipher what your users are trying to tell you through their clicks and swipes, use the robots to your advantage.

AI for Technical Learning

Are you a non-technical Product Manager struggling to understand technical jargon? Fear not, AI-powered learning is here to save the day! With the help of AI, PMs can quickly grasp technical concepts, making them more effective in their roles.

Here are some ways AI can help non-techie PMs:

  • AI-powered chatbots can provide instant answers to technical questions, saving PMs time and frustration.
  • AI algorithms can recommend personalized learning resources based on a PM’s skill level and learning style.
  • AI-powered simulations can provide a hands-on learning experience, allowing PMs to practice technical skills in a risk-free environment.

Imagine you are a PM working on a new feature for a SaaS product, and the development team is using a new framework that you’re not familiar with. Instead of spending hours trying to understand it or bothering your developers, you can simply ask an AI chatbot for an explanation. It’s like having a personal technical mentor available 24/7!

So don’t let technical jargon intimidate you. Embrace the power of AI and become a more confident and effective Product Manager!

“Yes, I completely understand the intricacies of the backend architecture, thank you for asking” (future you)

Don’t be intimidated by AI

In conclusion, while AI may seem like just another buzzword in the world of product management, its practical applications are anything but. From improving user research to making data-driven decisions, AI can truly transform the way PMs work. As long as we embrace it with a critical eye and a willingness to learn, the possibilities are endless.

Plus, who knows, maybe one day AI will even be able to write PRDs for us, so we can all sit back, relax, and enjoy a cup of coffee (or two, or three) while the robots do the work. And remember, as the saying goes,

“AI before coffee, and you’ll be feeling lofty; coffee before AI, and you’re guaranteed to fly.”

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Ali Ahmed
Ali Ahmed

Written by Ali Ahmed

A Product Designer/Manager is like a chef. I take ingredients (stakeholder requirements) & create a delicious dish (a successful product). That's all!