Alice BrettinWe are Citizens AdviceRecent months have been challenging — but it’s still no time to put customer service on holdWhy the financial recovery of the energy market can’t be based on reducing support for customers who need it mostJul 1, 2020Jul 1, 2020
Alice BrettinWe are Citizens AdviceTougher rules for a tougher marketAn update on our recommendations for Ofgem and the governmentSep 25, 2019Sep 25, 2019
Alice BrettinWe are Citizens AdviceBill-splitting companies: Is the convenience worth the cost?These companies target students and flat sharers, but we’ve discovered some key problemsNov 15, 2018Nov 15, 2018
Alice BrettinWe are Citizens AdviceWe’re turning up the heat on heat networksSuppliers haven’t been transparent about their prices — and we want the government to fix thisNov 1, 2018Nov 1, 2018
Alice BrettinWe are Citizens AdviceTo get a fair deal on energy, people need accurate price comparisonsTools designed to help people switch need to reflect how they actually use energyDec 15, 2017Dec 15, 2017