When one talks solely from the heart…
The message is delivered as intended to the other person’s heart.
Either received in that moment or placed in a holding bay as such till the mind is still.
I.e. If the other person’s ego is present — as soon as their mind is still the message will be received by their heart.
You may have noticed after an argument/disagreement; when either party has calmed, they return taking ownership/apologizing and both parties are calmly able to discuss/forgive.
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