Ali Naqi ShaheenThe Oversight of Insights: How AI Blindspots Are Threatening Business FuturesAI Blindspots can derail success; leaders must recognize AI’s value, deepen their knowledge, and integrate it to stay ahead in the market.Nov 5, 2023Nov 5, 2023
Ali Naqi ShaheenBeyond Silos: The Strategic Roadmap Compass for Interconnected GrowthStrategic Roadmap Compass: Align, innovate, and grow across product, market, operations, and more with a holistic strategic frameworkOct 29, 2023Oct 29, 2023
Ali Naqi ShaheenAI: The New Frontier in Experience ManagementHow AI can transform your experience management programs.Oct 22, 2023Oct 22, 2023
Ali Naqi ShaheenAI Applications Every Executive Should KnowUnderstanding AI is crucial for businesses today. AI can enhance operations, break knowledge barriers, automate tasks, and ensure privacy.Oct 15, 2023Oct 15, 2023
Ali Naqi ShaheenUnlocking Customer Success with the Value Delivery Grid FrameworkAre you struggling to align your Sales, Customer Success, and Product teams? Do you wish for a ‘single window of truth’ that could give you…Oct 8, 2023Oct 8, 2023
Ali Naqi ShaheenGoogle Rich Snippets Update (Deutsche)Quite a few of our German contacts asked me to post this in German, so here it goes… the credit goes to my amazing EA, Andrea Gattringer!Oct 2, 2019Oct 2, 2019
Ali Naqi ShaheenGoogle Rich Snippets Rules UpdatesIT’S ALL ABOUT THE STARS!Sep 26, 20192Sep 26, 20192
Ali Naqi ShaheenHow customer satisfaction drives employee engagementNote: The following is written by my colleague Julieta Varsano.Sep 5, 2019Sep 5, 2019
Ali Naqi ShaheenDo we really care about the employee satisfaction and engagement?I’ve been writing so far about customer satisfaction, but usually in organisations, satisfied customers are only possible when there are…Aug 31, 2018Aug 31, 2018
Ali Naqi ShaheenHow to define a customer feedback questionnaire — a “short” overviewWhen I talk to our customers or potential customers in demos, one of the most common questions that’s asked from me is “ how do we define…Aug 29, 2018Aug 29, 2018
