I want to talk about 3 very specific billable tasks you can delegate to your Virtual Paralegal that will help your practice be more efficient and more profitable.

In my last post, I shared a handy delegation matrix. The tasks I’m talking about here fall in the yellow box. They are tasks you like, tasks others can do, and tasks that can be charged at either your rate or a paralegal rate. These are tasks that reinforce those YOU must do, but which you don’t HAVE to do. They may be better handled by someone else to free your time…


I’m sure you have trepidation about working with remote or virtual staff. You may have heard horror stories. You may not really understand how to supervise someone you can’t see everyday. What you do know, however, is that you cannot do it all on your own.

DO NOT wait until the last minute.

A little thought right now will go a long way toward resolving any concerns you may have about working with remote staff whether they are in house or virtual and freelance. Just as you need to plan and prepare for in house staff, you need to plan…


Last month I reflected on my incredible journey to freelancing. This month I’m going to do something I think everyone needs to do: Celebrate Your Wins.

I don’t just mean the cases you’ve won. Sure, we’ll celebrate those and normally we do so at the time of the win, but they aren’t the only things you have to feel good about.

Celebrate your growth. New clients? More clients? More referrals from clients? Yeah — all this. But what if you didn’t add clients, is there nothing celebrate? Of course there is! Think of the quality of work you provided to…


The past couple of years has been a roller coaster for me. After 24 years in firms and corporate I embraced a new approach to my career. I decided I didn’t want to stay either in law firms or in corporate. I took a leap of faith and I became a freelance paralegal.

( Photo by Vidar Nordli-Mathisen on Unsplash)

Not only I am privileged to work with some wonderful solo practices covering a wide array of practice areas, I also know exactly how they feel and what they face in developing and maintaining their practice. This dual experience makes me more effective for my clients, and…


It may seem counter-intuitive to step away from your workload to consider work processes and capturing billable time, but practice efficiency is crucial to improving not only client support and satisfaction, but profitability as well. If you are a solo practice, it is even more critical.

The 2019 Thomson Reuters State of US Small Law Firms report shows that 72% of small firms find they’re challenged by spending too much time on administrative tasks, but 83% of them have done nothing about it!

This is a mind boggling finding.

72% of small firms find they’re challenged by spending too much…


Yes. Absolutely everyone should be concerned about diversity in their practice, even solo practitioners; even freelance virtual paralegals such as myself. Solo practices are some of the most diverse out there; women and minorities make up a significant portion of solo practices.

Diversity is empowering.

Diversity is about recognizing the unique qualities each individual has and what those characteristics brings to the table. It’s about embracing those qualities in people, empowering dignity and achievement. Diversity and inclusiveness lead to engagement, create connections and innovation, and develop longevity and success.

A solo practitioner encounters diversity everywhere in everything

You may think that it’s unnecessary…


Triathlon is a pretty amazing sport. It’s dynamic, challenging, requires both a fast pace and endurance. It’s a physical game without a doubt, but the mental game is often what defeats you. You must think fast and be prepared for that inconvenient flat or season ending injury. You need to be multidisciplinary but treat those disciplines as a unified whole, and train for transitions. You eat while in motion. You need strong foundations, without them the only thought in your head is related to the pain. It’s also an endorphin rush. …


It’s summer — it’s time to relax and to vacation with your family or maybe you’re about to take maternity leave. But you run a solo legal practice and if you take time off, no one is there for your clients. You’ve worked hard to build up your practice, to get clients in, and maintain the momentum. Surely taking time now will hurt not help. The workload will just build up and be overwhelming when you get back. What if there’s an emergency?

Your usual solution of course is to take work with you. To work while your children, out…


In this edition, a freelance attorney and freelance legal assistant join forces to discuss to discuss how law firms can leverage outsourcing to create a virtual team as a cost-effective alternative to hiring and managing full-time staff. Virtual freelance support is revolutionizing the industry by streamlining the delivery of legal services and exposing the antiquated nature of traditional law firm staffing models.

Major, Lindsay & Africa’s 2018 Industry Outlook Report shows that hybrid staffing utilizing contract attorneys and freelance staff is increasingly the solution to industry challenges. It’s the solution to responding to those potential clients (67% according to Clio’s…


Virtual law practices, and remote work is nothing new, but what is new is the incredible growth the industry is seeing. A 2016 ABA report indicates that while roughly 10% of firms consider themselves virtual, 73% of firms are using mobile devices, secure client portals, e-filing, practice management, and other cloud based technologies to serve their clients. At LegalWeek New York in January, a key panel discussed a Thomson Reuters report that the alternative legal service provider (ALSP) industry has had a 12.9% growth rate since 2015, and reflects a $10.7 …

Alison Pacuska

Assisting attorneys and executives create order from chaos for more than 23 years.

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