How storytelling enhances brands’ content marketing strategies

Alistair Roque
Feb 23, 2017 · 2 min read

A powerful content marketing trend, storytelling can boost your online presence in these three ways.

A long-standing tradition in human culture, storytelling has emerged as a major marketing trend. This technique, however, is as old as time. In everyday life, we tell stories to communicate better and establish a common ground with the people around us. This enhances interpersonal relationships and strengthens bonds between people.

Nowadays, companies use this technique to establish powerful connections with their target audience and boost customer engagement. It has proven to be an effective way to capture customers’ attention. People always remember great stories, which can then make a brand more memorable. Plus, engaging stories captivate both a person’s logical and emotional sides. This makes them a powerful tool for persuading your audience to take a certain action.

Thus, when used as a content marketing strategy, storytelling can help you advertise to customers more effectively. The great thing is that you’ll be able to do this subtly. By making stories the focal point of your messages, you can introduce your brand to customers without using a direct and forceful marketing approach, which can turn customers away from you.

With the rise of content as the future of marketing, telling catchy and valuable stories can make your brand stand out. Here’s how.

Introduce your brand to customers.

As a marketing activity, telling good stories can allow you to portray your company as the protagonist or the main character in a story. You’ll thus be able to create a good impression among customers by highlighting the milestones you’ve celebrated, problems you’ve solved, and people you’ve made happy. However, make sure that your facts are accurate. Otherwise, you might end up disappointing your customers once they discover the truth.

Engage people’s emotions and intellect.

Stories appeal both to human emotion and intellect. They often evoke emotion from readers, while the ideas they contain can stimulate logic and thinking. When used strategically, this marketing trend can help you convey your brand’s personality to your target audience.

For example, holiday-themed advertisements, such as those commonly released during the Christmas season, are often delivered through storytelling. Through this technique, brands can highlight Christmas values and other related themes, which helps them establish a common interest with consumers. Such content strategy can enhance customers’ perceptions about the brands they follow.

Build a long-term customer engagement approach.

The challenge, however, is being able to tell captivating stories on a regular basis. For this, you need to work with a skilled content team who can craft messages and stories that best represent your organization. If you can pull this off, your customers would keep listening to your brand. This helps you sustain long-term customer relationships.

The truth is that customers don’t care about your marketing goals, but give them a good story and you can captivate their attention. Stories stick in our minds and help us create our own ideas in a way that unstructured information cannot. Thus, businesses that can integrate storytelling into their content strategy will gain tremendous marketing success.

Alistair Roque

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works as a content writer and blogger for Open Access BPO, spends most of his time writing about modern marketing tools. https://www.openaccessbpo.com