Sutherland GlobalCustomer ExperienceThe customer experience (CX) is the total of customers’ perceptions and feelings resulting from interactions with a brand’s products and…Feb 21, 2022Feb 21, 2022
Sutherland GlobalBusiness Process ServicesBusiness Process Services are the services that we outsource by organisations specialising in outsourcing activities. So, for example…Feb 18, 2022Feb 18, 2022
Sutherland GlobalDigital TransformationDigital transformation is the embracing of digital technology by a company. Common goals for its implementation are to enhance efficiency…Feb 17, 2022Feb 17, 2022
Sutherland GlobalWhat is BPM Software?By its nature, software is a fairly intangible concept. We know it’s there but we can’t exactly hold it in our hands. And yet, software is…Jan 18, 2022Jan 18, 2022
Sutherland GlobalHow to Digitally Transform Your Company CultureDigital transformation is often viewed as a means of revolutionizing the technologic nuts and bolts of an organization to create more…Jan 18, 2022Jan 18, 2022
Sutherland Global4 Must-Haves to Secure Remote OperationsIn the COVID-19 era, our day-to-day now takes place around kitchen tables, in bedroom corners, and make-shift basement offices — all…Jan 18, 2022Jan 18, 2022
Sutherland GlobalSutherland and Google Cloud Help You Elevate Customer ExperiencesSatisfaction and forward momentum are key for your customers. Your success depends on it. That’s why it’s essential for you to be supported…Jan 18, 2022Jan 18, 2022
Sutherland GlobalThe importance of Digital TransformationMichael J. Miller, the former longtime editor of PC Magazine and current chief information officer for Ziff Brothers Investments, recently…Jan 18, 2022Jan 18, 2022
Sutherland GlobalSutherland Process TransformationWe start with people, combine with process, and always remember that process transformation is, at its core, the holistic view of a client…Jan 18, 2022Jan 18, 2022
Sutherland GlobalTransform Mortgage Servicing With Conversational AIWith the accelerating pace of change in the mortgage industry, servicing needs a new way to build stronger customer relationships. Digital…Jan 18, 2022Jan 18, 2022
