As the coronavirus hit the travel industry earlier this year, the design team at Agoda looked at how we could save costs without sacrificing the quality of the work we’re doing. The collaborative features and the opportunity to shrink the cost of multiple license fees to just one were two compelling reasons to review Figma and eventually propose a plan to migrate our whole design organization to the new tool. Here I’ll walk through the research we did and how our working group planned and executed the migration to Figma.

Finding the right balance when defining processes

As designers, our hearts are pumping a little faster when…

As the coronavirus hit the travel industry earlier this year, the design team at Agoda looked at how we could save costs without sacrificing the quality of the work we’re doing. The collaborative features and the opportunity to shrink the cost of multiple license fees to just one were two compelling reasons to review Figma and eventually propose a plan to migrate our whole design organization to the new tool. Here I’ll walk through the research we did and how our working group planned and executed the migration to Figma.

The compelling promise of Figma

The rise of Figma in the design community over the…

YCS is an enterprise tool where hotels can manage rates and allotment, bookings, promotions and much more. The YCS app was launched early 2018 with a limited set of features. During 2019 we set out to expand on the app and build out some of the wanted features.

Our goal with this project was to provide an overview of hotel performance and operations, thus enabling hotels to make better decisions and accelerate their business with Agoda.

Background

To get a better understanding on where to focus our efforts, we conducted both qualitative and quantitative research. We sent out surveys to hotels…