Alex KozhevnikovHow to save your offline business during COVID-19 pandemic?Social distancing at work isn’t enough. There are a few more challenges that you should know.Jun 15, 2020Jun 15, 2020
Alex KozhevnikovinVoice Tech PodcastHow intelligent is AI?Current AI systems aren’t intelligent as they are presented — they are dumb. Unfortunately, the phrase “artificial intelligence”Jan 9, 2020Jan 9, 2020
Alex KozhevnikovinVoice Tech PodcastIVR, IVA & human agents — choose wisely☝️Every day, call centers process thousands of calls using live operators.Nov 27, 20191Nov 27, 20191
Alex KozhevnikovSpeech Analytics vs Text AnalyticsOne of the most frequent delusions about modern conversational AI solutions is that if you have a chatbot in your company, you can just…Nov 11, 2019Nov 11, 2019
Alex KozhevnikovГолосовые помощники. Как они уже применяются в продажах? Как будут?Итак, что же такое разговорный ИИ сегодня? Это не только набор из синтеза и распознавания речи, а обширная система управления диалогом…Mar 29, 2019Mar 29, 2019