Amarachi OguejiCustomer Engagement: Engaging with Struggling Customers"People tend to act on positive information than negative ones"Oct 4, 2020Oct 4, 2020
Amarachi OguejiHow to Create New Ways for your Customers to Get Value from your ProductsOver the weekend, I watched some YouTube videos on creative ways to tie my shoelaces.Sep 3, 2020Sep 3, 2020
Amarachi OguejiCUSTOMER SUCCESS JOKES TO BRIGHTEN UP YOUR DAYIt’s official, the Covid-19 pandemic is likely to remain with us for a long time. For me, the pandemic has hugely impacted my lifestyle…May 3, 2020May 3, 2020
Amarachi OguejiAt What Point Should Customer Success Managers Start Building a Customer Loyalty Action Plan?I admire Noah Fleming’s ideas on customer loyalty. It is one of my guiding principles when interacting with customers. Noah views customer…Apr 24, 2020Apr 24, 2020