Reviews Matter, but so do the Reviewers…

This morning, I received an over 1,000 word email from a reader who had purchased my book NRI:Now, Returned to India. They found it an average read,, which is okay; maybe leaning towards a not so great read, which is okay too. But I also began to wonder about the length of the email.

The first half of the email compared and contrasted their experiences with what the protagonist in my book went through. The second half had a laundry list of what was wrong with the book and also the protagonist.

I am posting my mail that I wrote back.

“Thanks for your mail and sharing your story. And appreciate the feedback. One of the beauties of life is that with time and experience, perspectives change, and so do attitudes. It would be curious to see how the protagonist’s journey evolves.

I would appreciate a review on Amazon, it would be helpful!

Best wishes for your endeavors, and thanks again for taking the time to write. I did read every word of it, twice, because it was a very interestingly useful mail.”

The person replied saying that they would buy the entire series as and when it was published. I hope they do, but I am glad that there was positivity at the end of the day.

My natural instinct would have been respond nearly word for word to that email. But I let it be, for two reasons: Number one, reviews are important, but the reviewers matter more. The review is for one book, with a reviewer you can build a relationship. Secondly, they had read my story, and they wanted me to read theirs. It was only fair that I read it with an open mind.

It called for a small change in my attitude, and I am happy that I did it. What would you have done in a similar situation?