Amber Westerholm-Smyth – Medium

Amber Westerholm-Smyth

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Your personas probably suck. Here’s how you can build them better.

Find out why your personas suck. Develop the language to convince your stakeholders. Learn a five step framework to build good personas.

Jul 3, 2020

Your personas probably suck. Here’s how you can build them better.

Jul 3, 2020

Published in

Introducing Technically Justice

What role should technology play in rehabilitating prisoners?

Mar 8, 2019

Introducing Technically Justice

Mar 8, 2019

Amber Westerholm-Smyth

Amber Westerholm-Smyth

Considering the place of technology in our criminal justice system. User Researcher working on prisoner-facing digital services at MOJ. Views my Own.

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