She explained that audiences give presenters the benefit of the doubt from the beginning — that in their minds the presenter wears the mantle of authority. They desire to learn all that they can from the presenter.
We can do better. We can be more creative than that. We can be more interesting that that.
…ied empathy, context and creativity, and now we all work within the constraints of various systems. We work every day to bend the rules just a little bit to see what kind of creativity unfolds.