…s significant up-front design time, and working on components over longer than one week iterations. Because the projects have such simple external interfaces, and so much internal complexity, much of the work is not even visible to “customers”, so there is no way to write customer visible stories about it. This type of software takes 8–20 months to deliver the first working version to the customer.
…lt up over two past and good experiences printing books with the professionals at Crown publishing. When you work with people who know what they’re doing, it’s so easy to assume that this is totally normal. That everyone is going to be at this level, because that’s the baseline you see. But it’s not normal. Whether constrained by a dysfunctional organization or whatever, plenty of people end up being incapable of rising to that baseline. And then you really start appreciating what you never even knew you had to worry about.