Healthcare
How Health Care Kiosk is Changing the Medical Landscape.
Benefits and features of Hospital & Clinical Kiosk
With new technologies being accepted rapidly across industries. Health Care Kiosks are no stranger to the Health Care Industry.
According to Best Doc, a NASSCOM nominated company identified that Health Care kiosks help increase front office staff efficiencies by 10–15% and minimize the check-in rush from 5–7 minutes to 2 minutes or less.
Health Care Kiosk has seen an enormous amount of upgrades in the past years. Traditional Health Kiosk, limited to only appointment bookings, leaves room for improvement to improve the patient’s experience and the health care professional’s workflow which can only be made possible by implementing technology in the ecosystem.
The Health Care Industry has undergone a massive change in this short period, bearing in mind that the pandemic did play a part in various technological experiments and It will soon be an everyday sight in hospitals and clinics.
As per a report by Statista, kiosk market revenue worldwide is predicted to be 45.32 billion U.S. dollars by 2028, i.e. almost double the revenue since 2020.
Here is how health care kiosk is changing the medical landscape:-
Automated appointment:
With administrative departments being busy and crowded all day, patients can book appointments, and cancel or reschedule based on time slot availability.
It may seem like a minute contribution to the hospital’s ecosystem. However, can you imagine the countless paperwork submissions and how these repetitive tasks can affect your team’s overall productivity? No wonder, Health Kiosk is a saviour.
Contactless interaction:
WHO estimates that between 80 000 and 180 000 health and care workers were at risk of death due to COVID-19 between January 2020 to May 2021.
Another report by United Nation stated approximately 115,500 health workers died from COVID-19 in the first 18 months of the pandemic
In India, as per a report dated Aug 20 from Times of India (TOI), about 87000+ healthcare workers were infected with Corona.
Every day thousands of patients come in contact with the medical facility which makes it impossible to eliminate physical contact with them.
Installing Health Kiosks can help mitigate the risk of exposure to disease and germs dispersion, hence safeguarding health professionals.
Health Kiosk with E-Billing feature:
An online platform for payment can be a win-win feature for both the patients & health care providers.
Payment history can be verified in one single platform, proving advantageous while substantiating medical insurance claims.
Productivity:
Health Care Kiosks serve as an alternative to traditional registration and follow-up of patients.
It helps reduce a considerable amount of manual work and thus helps the health worker cater to their principal responsibility of attending to patients that needs immediate attention.
Reminder & Alerts:
AI integrated Health Care Kiosk that supports SMS, and email reminders will limit the chances of “no production day” at work.
It is an outstanding feature to remind patients of their appointment and structure the planning of the hospital workforce on that given day.
Updating of patient’s demographics:
Reduce staff costs:
With Health Kiosk managing most of the data entry job digitally, it provides room for a hospital to restructure their resource requirement, thus saving operational costs.
Wayfinding:
Digital map is beneficial to patients by helping them locate their destination by providing in and out of the hospital facility, preventing delay or late arrival, thus carrying forward a seamless overall workflow.
Educational Information & announcement:
Health Care Kiosk with Public Education Campaigns and pharmaceutical promotions is financially an excellent feature for the Health Care Industry promotion and awareness.
It also features screen announcements displaying the patient’s token no alert patients about their turn and to stay nearby, preventing uncalled delays in the workflow.
If you’re looking for a way to improve your health care business and create a more seamless experience for your patients and staff, consider investing in a health kiosk today. With their growing popularity and ever-expanding range of features, health kiosks are here to revolutionize the health care industry.
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