As retail workers, we are quite accustomed to the feeling that customers — oh, I’m sorry, our guests — see us as just the help. We are ignored at best and, at worst, berated for merely doing our jobs.
A typical customer/clerk interaction looks very much like the following examples.
Exhibit A:
CLERK: Hi! How are you today?
CUSTOMER: Just looking. Thanks.
The CLERK’S audible response: “That’s fine. Just let me know if you need anything.”
The CLERK’S internal response: ‘Okay, Mr. Rude, but I didn’t ask what you are doing. I asked how you are doing.’
Another one of…
Amber M. Smith
Reading, writing, and music are my true loves. People and animals are tied for a close second. I long to travel the world. Nature is our mother, respect her. ❤
