As a result of the EAV data structure in Magento, the options of a
multiselect attribute are stored and retrieved by
id. This poses a challenge when getting the attribute in that calling
getData('att_name')on an object (product, customer, etc.) will return the
id instead of the text value that may be expected. This is easily addressed by Magento with the method
getAttributeText('att_name') which will return the text string.
Note: In the methods mentioned above “AttName” and “att_name” would be replaced by the attribute name. …
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