The Game-Changer in B2B: 3D AI Virtual Avatars

Anatoly Rukavitsa
2 min readNov 12, 2023

In a significant move for B2B enterprises, AI virtual avatars are revolutionizing how businesses interact with their clients and manage internal processes. This innovation, highlighted at GITEX 2023 in Dubai, features industry leaders like Google, Microsoft and HPE embracing 3D virtual avatars.

The key to this transformation lies in the advancements of large language models (LLM) like Chat GPT and the latest NVIDIA chips enabling real-time video rendering. This isn’t just an upgrade; it’s a complete overhaul of existing customer support systems.

These AI avatars offer a dual advantage: an unmatched level of personalization in customer interaction and a treasure trove of data insights. Private LLMs allow businesses to integrate a bespoke version of Chat GPT, tailoring interactions to each customer’s unique preferences and history.

This technology is redefining customer service and sales strategies. AI avatars serve as the frontline of client interaction, capable of handling complex queries with ease and familiarity. They represent a cost-effective, efficient solution to customer engagement and data management.

As we step into this new era of digital business interaction, companies must adapt to stay competitive. The AI avatar is not just a trend; it’s the future of B2B communication, offering a competitive edge to those who embrace it.

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