Experienced in stores + e-com. Immersed in consumer tech. | Fmr CEO @solesociety, SVP @HudsonsBay, @nordstrom | Love: retail, start-ups, leadership, wmn in biz
When I’m in a store and I don’t have good cell service, I’m always surprised by how often I find the retailer doesn’t have public Wi-Fi.
Today on CaptainCustomer.com, I’ve covered:
My latest blog post is on why I don’t think this is the right question to ask or the right term to use:
Behind 5 of Last Week’s Consumer Headlines
My thoughts on the following: