Published inChatbots LifeChatbot Struggles: Strained by COVID-19It’s amazing to see how chatbot developers and designers have built great solutions so quickly. But I’ve also been sceptical…Apr 17, 2020Apr 17, 2020
Published inChatbots LifeBest Practices for Training and Designing Conversational ExperiencesI’ve learned a lot in the past 5 years of testing and designing conversational experiences. From quality assurance of voice interfaces…Apr 5, 2020Apr 5, 2020
