Concerned with the human bits @18F. Keen on operationalizing design research while respecting privacy. Past: @civicquarterly @uxbooth @codeforamerica. He/his
…n terms of consistency is that those thoughts focus purely on the design and the user can get lost. “Is what I’m designing consistent with other things we’ve designed (or others have designed)?” is the wrong question to ask.
Second, when students find their own answers, those answers are more meaningful to them than mine. Most people are more dedicated to a decision if the decision is theirs. I prefer my student come u…