Andrew Olaleye – Medium

Andrew Olaleye

Andrew Olaleye

Mythbusters: 3 Myths Around Effective Mobile/Social Customer Support

Over the past few months, we’ve fielded questions from several companies trying to understand how productive their agents should be for…

Jun 27, 2017

Mythbusters: 3 Myths Around Effective Mobile/Social Customer Support

Jun 27, 2017

Andrew Olaleye

Part 5: 3 Ways to Grow Your Company By Finding Your Customer’s Voice

Welcome back to our 5-part series on the The Future of Mobile and Social Customer Service!

Mar 13, 2017

Part 5: 3 Ways to Grow Your Company By Finding Your Customer’s Voice

Mar 13, 2017

Andrew Olaleye

Part 4: Make Social Customer Service Seamless by Using Your Company’s Brand Voice

If your company’s marketing makes your product sound hip and your customer service emails, chats or tweets sound cold or legalistic…

Jan 19, 2017

Jan 19, 2017

Andrew Olaleye

Part 3 of 5: Digital Customer Service Champions — Brands Leading the Way

Chatdesk post:

Jan 16, 2017

Part 3 of 5: Digital Customer Service Champions — Brands Leading the Way

Jan 16, 2017

Andrew Olaleye

Part 2 of 5: The Future — Our Prediction on 5 Social/Mobile Features to Redefine Customer Service

Welcome back to our 5-part series on the The Future of Mobile and Social Customer Service! In Part 1, How mobile and social media can…

Jan 2, 2017

Part 2 of 5: The Future — Our Prediction on 5 Social/Mobile Features to Redefine Customer Service

Jan 2, 2017

Andrew Olaleye

The Future of Mobile and Social Customer Service: Part 1

Over the past few months, our team at Chatdesk has had hundreds of conversations with customer service professionals who are exploring…

Dec 13, 2016

The Future of Mobile and Social Customer Service: Part 1

Dec 13, 2016

Andrew Olaleye

Andrew Olaleye

Nigerian/Colombian ATLien || Co-founder @chatdesk. customer experience advocate || Former @McKinsey & @tuckschool alum

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