Oh, hai. I make things on the internet. Sometimes these things are useful. Sometimes not.
A lot of digital agencies and technology companies talk about ‘digital service design’.
What I think they mean by this is that they’re designing experiences and digital interactions that happen on a screen.
Lately, I’ve noticed a lot more ambient enthusiasm for research among both early stage start-ups and…
Strategy is a word I come across a lot at work.
I often hear people say “what’s the [digital/programme/project] strategy?” or “we need a better strategy for this [place/ service/ organisation/ business/…
As a Product Manager, I try to always stay focused on three questions: