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Angela Colter
Angela Colter

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Published in Modus

·Aug 18, 2016

How You Might Be Excluding Up to Half Your Users

A surprising number of people are low-literacy. What that means and how you can design for it. — It’s very important to consider your content from your user’s perspective. Is it written so that your target audience will understand and relate to it? — Kristina Halvorson In her book Content Strategy for the Web, Kristina Halvorson reminds us to always consider our target audience when writing content. Who…

UX

11 min read

How You Might Be Excluding Up to Half Your Users
How You Might Be Excluding Up to Half Your Users
UX

11 min read


Feb 25, 2014

Design is a team sport

The responsibility for designing the user experience isn’t just on the team of designers and researchers you’ve hired. If it’s your product, you’re on the team too.   — 69Vagamundos on Flickr How often does this happen: you’re a manager (product, marketing or otherwise) who has hired a team to create a product for your customers. You provide the team a list of requirements then leave them to get on with the work of thinking through, prototyping and building…

4 min read

Design is a team sport
Design is a team sport

4 min read


Nov 26, 2013

Why changing a policy won’t change human behavior

First you have to understand why people do what they do. — Bruce and Marie are hourly workers on the late shift at a university. Their schedules are planned a few weeks in advance by their employer, a sub-contractor. When next month’s schedule is posted, they decide to swap a shift with each other. When Bruce shows up for Marie’s shift and…

3 min read

3 min read


Published in Ladies in Tech

·May 7, 2013

Make yourself comfortable

A few years ago, my six-year-old son invited a friend from school over for a play date. A few minutes before the boy was due to arrive, my husband and I got a call from the boy’s mother saying he had a question for us. When she put him on…

Conference

5 min read

Conference

5 min read

Angela Colter

Angela Colter

525 Followers

Executive Director at 18F

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