Great article, and I’m not trying to be nit-picky here, but did someone on your staff proof this before it was published? I’m not accustomed to seeing typos in your articles. However, I really loved this one (as I do all of your articles) and the resounding message that it sends. As a business owner, you really do not know what’s going on in the trenches if your people do not feel like they can talk to you, or if you’re not being transparent with them. Trust in transparency goes both ways — you want your employees to be transparent and they expect the same of you as their leader. Keep up the great work and have a fantastic weekend!