
We needed to understand what inefficiencies in our organizational structure and workflows had led us to create a fragmented user experience in the first place, and replace them with practices and systems that worked.
…of our articles, we gave the details on how users recognize icons and copy. It shows that pictorial elements such as icons and illustrations are perceived faster while copy can be more informative. This can be useful in interface design to apply diverse models and markers which are widely recogni…