A night at the Concierge’s Lounge.

As I sit in the lounge of the luxurious hotel that I am staying in Santiago, Chile, I can see the differences of those people who come here to enjoy a light snack on this 60-degree day in Santiago. From business men, people enjoying a break from their busy life, to someone like me, who is moving countries, the reality of those who come here are all different, yet the same for many intents and purposes. As I have seen in my almost two weeks here, this lounge is used for business, personal, or just about any type of business you can think of. I have seen families with small children, families with teenagers, and one businessman who brought his family from Miami and set his meetings here, while his kids were screaming and, quite frankly, being a little obnoxious.

A typical Concierge’s Lounge

Another interesting tidbit is the different languages than can be heard throughout the lounge. Spanish, English, French, and many other languages have been spoken during my time here. Plans have been laid out, comings and goings of personnel, movement of companies; even political aspirations have been discussed here, all within the sanctity of these walls. This place elicits and encourages the discussion of things, whether they are important or not.

Several nights ago I was sitting next to a family, a mother and her son and daughter, who had to be older than 18, drinking wine and discussing what drugs do families and the strain it puts on them. The daughter, who appeared to know firsthand how this hurt families, could not believe the things that her brother was saying about this subject. The young man was talking about how drugs should be free for those who want to consume them, while the sister was appalled at her brother’s remarks. The mother, with the easiness of her speech, did not agree with her son, but did not want to correct him because “he was entitled to his opinion”. Interestingly enough, the son stormed off, claiming that his sister was not right, while the sister kept drinking and crying at the thought of her friend who had struggled with drugs.

I have seen families with small children, families with teenagers, and one businessman who brought his family from Miami and set his meetings here, while his kids were screaming and, quite frankly, being a little obnoxious.

When new people arrive they are often greeted by the lounge team, who is always attentive to detail and make sure that you are comfortable with everything that they have. Even if they do not have the item you want they will go out of their way to find it for you. After all, it is called the Concierge’s Lounge for a reason. For the most part people with money, lots of it, come here to enjoy the snacks, alcohol, and occasional desserts. And, although these people seem to have a fortune, they still enjoy drinking the free wine and beers served here. There is supposed to be a dress code to come here, however the friendly staff will never impose such a rule on a member.

Laughing, crying, talking, emotions they are all normal business for the lounge. People from different countries discuss their country’s issues and why they do not like a neighboring country. Food continues to show up at the dining areas as conversations flow between glasses of wine. Whenever a glass falls down and breaks, the members look on in amazement, like children look at cartoons for the first time. This is definitely a different way of life; it is definitely a different view of life.