Angie BrownHow Bavard’s New Dialogue Service is Utilizing Contextual AI to Train Its Smart ChatbotsMany current conversational AI products are able to complete rule-based, and question- answering functionalities, such as answering FAQs…Nov 30, 20211Nov 30, 20211
Angie BrownWhat’s the Difference Between a Bavard and Zendesk Chatbot and How Do They Integrate?Clients have asked us, “Doesn’t Zendesk have a chatbot? What’s the difference between you and Zendesk? How can you integrate with Zendesk…Oct 20, 2021Oct 20, 2021
Angie BrownHow to Use Intent Service So Your Chatbot Can Easily Answer Common FAQsIn this blog post I will discuss how knowledge is added to a Bavard chatbot using what we call the Intent Service. This service allows…Oct 13, 2021Oct 13, 2021
Angie BrownWhat is a Chatbot Knowledge Base and How Can it be Used to Create Even Smarter Chatbots?Relying solely on customer support agents without any alternatives can be difficult for most companies, especially during busy times and…Oct 14, 2021Oct 14, 2021
Angie BrownHow Do Chatbots Use Real-time Data to Facilitate Continuous Learning?How does machine learning work? How do chatbots use real-time data to facilitate continuous learning? In this post we will discuss this…Sep 22, 2021Sep 22, 2021
Angie BrownA Brief Look at Chatbot Use CasesThere are a variety of use cases for chatbots, and a single bot can have multiple uses within any one enterprise. Research shows that…Sep 3, 2021Sep 3, 2021
Angie BrownThe Top 10 AI ChatbotsOne factor that determines the success of a business is customer experience (CX). CX is what happens when a customer visits your website or…Sep 3, 2021Sep 3, 2021
Angie BrownTop AI Trends 2021As we move forward in 2021, the Artificial Intelligence (AI) world is keeping pace and advancing at every turn. International Data…Sep 3, 2021Sep 3, 2021
Angie BrownWhat is AI?If you’ve seen Sci-Fi movies, you very well “know” what AI is! Machines and computers hell-bent on taking over the world and wiping out the…Sep 3, 2021Sep 3, 2021
Angie BrownWhat Are ChatbotsAs the name ‘Chatbot’ suggests, the ‘Chat’ means the form of communicating on the internet, whereas the ‘Bot’ is the short form of a robot…Sep 3, 2021Sep 3, 2021
