[Notice] Scheduled End of Service Announcement
Dear players of AOQ,
We are writing to inform you that we have made the difficult decision to end service for Anima of Quantmix. We understand that this news may be disappointing, and we apologize for any inconvenience this may cause.
We want to express our heartfelt appreciation to our players who have supported us throughout the game’s lifespan. We have been honored to provide you with an enjoyable gaming experience, and we hope that you have enjoyed playing AOQ as much as we have enjoyed creating it.
Unfortunately, due to various reasons, we have determined that it is no longer viable to continue the game’s service. We have explored various options to keep the game running, but ultimately, we have concluded that this is the best course of action.
Once again, we want to thank all of our players for their support and passion for AOQ. We appreciate the memories and experiences we’ve shared together.
Sincerely,
■ <Anima of Quantmix> service end schedule
- Game Termination : Apr 14, 2023 (Fri) 11:00 (UTC+9)
- Community Termination and Closure : Apr 14, 2023 (Fri) (UTC+9)
- Termination of Cash Shop : Mar 15, 2023 (Wed) 11:00 (UTC+9)
■ Payment Refund Information
[Refund Schedule]
- Mar 15 (Wed) — Apr 14 (Fri), 2023
[Refund Target]
- Paid products purchased between Feb 15 (Wed) and Mar 15 (Wed), 2023
[How to refund]
If you fill out the form below and contact the customer center, we will process it promptly after confirmation.
- customer service email: animaofquantmix@gmail.com
[Refund Application Form]
1) Nickname:
2) Receipt number of the product you paid for:
3) Payment receipt screenshot image
<How to check receipt number>
▶ Google Play Store
Run the [Google Play Store] app → [Menu] → [Account] → [Purchase History] and touch the purchased product to check the order number.
▶ App Store
After touching [Settings] → [iTunes and App Store] → [My Apple ID] → [View Apple ID] → [Purchase History] → [Anima of Quantmix], touch the purchased product to check the order number.
※ You cannot use the Cash Shop after the Shop closed.
※ You cannot access the game after the game termination, and all of in-game data such as account information will be deleted.
※ Refunds cannot be processed after the refund schedule.
