Anissa SersoubinCustomer service automation magazineTake Control of the Booking Experience with a Hotel Chatbot5 reasons why an automated booking assistant can give you a competitive edgeMay 21, 2019May 21, 2019
Anissa SersoubinCustomer service automation magazineExceptional Customer Service is Key to e-Commerce SuccessWhen Facebook attempted to launch chatbots for Messenger in 2017, they racked up a 70% failure rate! Not a great start to automating…Mar 21, 2019Mar 21, 2019
Anissa SersoubinCustomer service automation magazineThe Future of AI-Fueled Customer Service Is Now4 reasons for tapping into the power of automated customer service today.Mar 13, 2019Mar 13, 2019