…ifying their underlying needs. In conflict, empathy is more effective than insisting or convincing. As the author of Nonviolent Communication, Marshall Rosenberg, put it, “Empathy is the gift of hearing someone without taking it personally.”
One of the reasons it’s so hard to change our minds about things is that our brains are stuck in these mental habit loops, which tend to look at information from a singular point of view. Our brains have learned something in one context, so they mistakenly apply it to others, mixing up the triggers that lead to routine thoughts.
Given the recent technological trends, we believe there are strong forces that will support the decentralization higher education — in the future nobody will have time to go four years to relearn, upgrade or change professions.