Anjali Chandrashekar

… mind its own business. “People need [this advice] to make reasonable decisions,” Shinkorenko says. “What’s interesting is that people don’t think this is advertising, or that we’re trying to sell them new investment plans or banking products. It’s because of chat. Chat = friends right now, and for the next few years this will be true.”

NLP also works where the user’s responses are within a narrow context or form, but potentially unlimited. The Bus Uncle Messenger bot in Singapore flat out tells you: “I will understand if you tell me bus …