Aug 22, 2017 · 1 min read
Intriguing research and project
While redefining the a photo app landscape, I identified the possible reason why People tend to select either 1 star or 5 star rating, because they will only make extra efforts ok in two cases
- They are really very happy and app has solved one of the biggest or painful problem
- Or they are very upset about something broken or incomplete, but they wanted app to work
So in the 2nd use case, these are the users who wanted to use your app but not able to because of some issues …
