This week, I was researching a couple of articles & thought about sharing my findings on Heuristic Evaluation with you.
Usability is everything.
How do we measure it?
Heuristic Evaluations help you measure usability of a design interface with its 10 checklist items.
Before discussing the checklist, let’s see how it’s conducted?
Understand & define app goals
Understand & define user journey goals
Conduct interviews & research inquiry
Conduct rough usability testing
Derive actionable insights from the conducted research
Apply principles from the Heuristic Evaluation checklist.
Heuristic Evaluation Checklist
Users need to be aware of what’s happening in a system/app via prompt status information.
No silos in system & real-world:
Users must easily understand an application from their standpoint, which aligns them with the real world.
Control & freedom:
Suppose a user chooses certain functionality and wants to quit it. Then they should be given a clear exit path.
An app should follow industry norms.
Reducing Error Mishaps:
A system/app must flash warnings when user’s are about to take an error-prone route.
Less Recall more Recognition:
Users should not do guesswork to complete functionality. App functionality indicators should be simple & speak out to users with relevant information.
An app should be built by keeping experienced & inexperienced users in mind.
It is recommended for apps not to have rarely used information & clutter a design unnecessarily.
An app should provide necessary information to a user through Know-how guides, etc.
I hope that helps :) Planning to learn Usability testing & write the next article about it.
Anyway, take care & hope you liked it :)