This week, I was researching a couple of articles & thought about sharing my findings on Heuristic Evaluation with you.
Usability is everything.
How do we measure it?
Heuristic Evaluations help you measure usability of a design interface with its 10 checklist items.
Before discussing the checklist, let’s see how it’s conducted?
Understand & define app goals
Understand & define user journey goals
Conduct interviews & research inquiry
Conduct rough usability testing
Derive actionable insights from the conducted research
Apply principles from the Heuristic Evaluation checklist.
Heuristic Evaluation Checklist
System/App Visibility:
Users need to be aware of what’s happening in a system/app via prompt status information.
No silos in system & real-world:
Users must easily understand an application from their standpoint, which aligns them with the real world.
Control & freedom:
Suppose a user chooses certain functionality and wants to quit it. Then they should be given a clear exit path.
Norms:
An app should follow industry norms.
Reducing Error Mishaps:
A system/app must flash warnings when user’s are about to take an error-prone route.
Less Recall more Recognition:
Users should not do guesswork to complete functionality. App functionality indicators should be simple & speak out to users with relevant information.
Flexibility:
An app should be built by keeping experienced & inexperienced users in mind.
Minimal:
It is recommended for apps not to have rarely used information & clutter a design unnecessarily.
Documentation:
An app should provide necessary information to a user through Know-how guides, etc.
I hope that helps :) Planning to learn Usability testing & write the next article about it.
Anyway, take care & hope you liked it :)
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