Fishbone Tool of Investigation

Ankur Choudhary
3 min readJul 2, 2017

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A fishbone tool is a simple tool which is essential and allows adequate understanding of the root cause for the purpose of pursuing corrective actions. It is a tool to be used mainly in brainstorming the issues that cause particular problems and offer required root cause analysis. Using fishbone tools for pharmaceuticals will advisable require a fishbone diagram that which elaborates how various groups and categories of problems are classified.

The purpose of this will be to identify and explore all possibilities that could cause a situation. This follows towards the effect resembling the appearance of a fish. There are described processes on how to conduct a fishbone diagram. These steps are explained here in an understandable manner one after the other. First, you need to draw a box on the right of a flip or a large dry wipe board and illustrate the issue of the problem in the box. You need to be very precise about the problem and make it come out clear. The other stage is to draw a line that from the left towards the right connecting the statement of the problem.

Now you need to draw the fishbone tool which runs from the spine that illustrates the categories of the main issues.
After this, all fishbone categories should be labeled. However, there are two options of doing this you can use general result types of humans which for this case is the most appropriate for pharmaceuticals whereby you come up with the major categories which are about specific problems.

Now you need to analyze all issues that are in the problem. This you may mainly do by writing each case in point form as well as going all round the established fishbones identifying a cause. Repeat this process of going round each of this fishbone diagram in and make sure all ideas are laid out.
For each of this cause, make arrangements on the categories they should fall and keep up the process until all the ideas run out. Now make sure that you put a tally mark on the three most reasonable causes that are likely to affect the problem. You can do this effectively using supporting data if you happen to have any CAPA.

Ones you are done, the other process will be to determine the top three issues are now the basis of additional and extensive investigation for the purpose of finding the root cause. These cases are now to be applied against problem-solving techniques through finding ways of eliminating their occurrences.
When doing this processes to establish the diagram, always keep it a habit to check each of the stages and causes, so you do not deviate from the main issue.

Do some regular reviews on the stages, and fishbones cause making sure the status are correct against the actions performed. This is to make sure that everything is on track and no information is being left out unattended to
Pharmaceuticals these days are faced with a lot of pressure to form products that are efficient as well as compliant which can only be done by identifying the root cause of our problems.

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