Hi there, Mr. Kim
I would like to point that RLSA can be the core of a huge strategy if you own a pure internet business, made on the internet for the internet. I suggest that marketers and leaders should pay attention in the organic results that come from the Social Media accounts, so they can combine them and get ready with new useful content, managing issues and solving problems, etc.
Such an awesome article, by the way! hahaha, I’m printing and putting in our board right now! Thanks! :)