Anna DargieinTopface MediaHow to Make People Talk About Your Brand Online, and What to Do With It AfterwardsWhy responding to positive reviews and comments on social media is as important as working with the negative ones.Nov 15, 2019Nov 15, 2019
Anna DargieinTopface MediaHow to Respond to Negative ReviewsUnderstand where negative reviews come from and how to work with them.Nov 14, 2019Nov 14, 2019
Anna DargieinTopface MediaFake Reviews: a Problem for Consumers and Businesses and a Thriving IndustryTripAdvisor had 66 million reviews submitted in 2018 alone and a good chunk of them (about 5%) were fake according to the platform’s…Oct 28, 2019Oct 28, 2019
Anna DargieinTopface Media#BadCustomerServiceHow customers are making companies pay attention on TwitterOct 14, 2019Oct 14, 2019
Anna DargieinTopface MediaSERM: what is search engine reputation management?Have you ever googled a company to find out more about them? A Google search is definitely the first thing I do to get the lowdown on…Sep 15, 2019Sep 15, 2019
Anna DargieinTopface MediaHow to find Instagram influencersYou’ve almost certainly been hearing a lot about the buzz surrounding influencer marketing. It took off a few years ago as a…Sep 4, 2019Sep 4, 2019
Anna DargieinTopface MediaHow to build a strong employer brandAttracting and retaining talent is no less important for today’s businesses than attracting and retaining customers.Aug 1, 2019Aug 1, 2019
Anna DargieWhen is the right time to start monitoring your brand online, and how can you find the right…The growing emphasis on consumer feedback and customer care on social media has generated a high demand for social listening and brand…Jul 18, 2019Jul 18, 2019
Anna DargieinTopface MediaHow to respond to customer comments online: a look at some great (and not so great) brand-related…Working with customer feedback and responding to negative reviews is essential when the purchase decisions of potential clients are at…Jul 11, 20191Jul 11, 20191
Anna DargieinTopface MediaSocial data on popular products: what Russian consumers talk about over summerBefore the summer draws to a close, we’d like to present Topface Media’s findings on comments from Russian consumers on summer products in…Jul 4, 2019Jul 4, 2019
