Even when a customer needs your tool, some of them still don’t use it and eventually they churn. It’s because they don’t understand how to use it despite your great user interface. We’ll show you 5 user onboarding tools that help you walk a customer through your site without needing to code. — What are walk through tools? Walk through tools sit on top of your website to guide customers step by step when they first sign up.

First impressions count for everything! The need for effective UX Onboarding is essential for your companies reputation and growth. In this roundup you will learn valuable advice from companies that have tried and tested different approaches to achieve the best UX. — 1. Prodpad created a magically extending free trial and saw speedy sign ups Prodpad began with halving their trial period to 14 days — this doubled their conversion rate.

Client onboarding can be challenging, time consuming, costly and you are never guaranteed success. After reading this article you’ll know of some of the smartest onboarding strategies out there including how to help customers see it as a single process and giving them the anywhere and anytime access they want. — Related: See the onboarding tool for remotely guiding your TOUGHEST non-tech users through forms as if you’re sitting next to them.

Building relationships with journalists is a must in promoting your product, it is essential to have a strategy in place. Learn how to be effective in your PR plan with this guide to SaaS PR. …