Cannot Open Company File in QuickBooks? Try These Fixes
QuickBooks’ ability to function depends on the company file. However, there are times when it won’t open correctly. From time to time, QuickBooks may show an error message saying that it cannot open the company file. The ‘cannot open company file in QuickBooks’ error is one of the most common issues when opening a file in QuickBooks.However, problems arise when data loss or corruption prevents you from opening the company file in QuickBooks.Whenever you attempt to access, change, or relocate your corporate file, this problem typically occurs.
Such an error can cause your software to crash or your screen to freeze, potentially leading to the loss of unsaved accounting data, which is especially problematic for QuickBooks users. This blog will cover all potential causes and simple solutions for the company file issue.
If you have any queries about QuickBooks or need help with this company file issue, call our technical support staff at a toll-free number, 1.855.856.0042. We are here to help you promptly get back on track by offering the required support.
What are the Causes of Company File Issues in QB?
QuickBooks can’t access the company file, which is a common issue that can be linked to the following causes.
- The company file become corrupted during its previous opening attempt, leading to malfunction.
- Problems with the company file’s location and extension can occur, potentially causing difficulties accessing or correctly identifying the file within QuickBooks.
Solutions to Fix the Company File Issues in QuickBooks
Handling QuickBooks’ inability to open company files can be challenging. Give these steps a try to resolve QuickBooks error code 6155:
Solution 1: Updating QuickBooks When You Cannot Open the Company File
If QuickBooks cannot open a company file, it’s advisable to start by updating it, as this resolves many potential issues affecting its functionality. Here are some guidelines to begin troubleshooting in this scenario:
- Close QuickBooks and any open company files.
- Locate QuickBooks on your desktop, open it from the Windows start menu, or use a created shortcut.
- Find the QuickBooks icon and then right-click on it. Then, select Run as Administrator.
- The No Company Open page will appear when QuickBooks opens.
- Navigate to the Help menu and click on Update QuickBooks Desktop.
- In the Options tab, click on Select All and then Save.
- Go to the Update Now tab and check Reset Update.
- Click Get Updates to begin the manual update process.
- When prompted, close and reopen QuickBooks.
- Confirm the installation of updates by selecting Yes.
- After installing the updates, restart your computer.
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Solution 2: Move Your Company File
One possible cause could be the location of your company file. Try copying the file to your desktop folder and opening it from there. If your company file is on a network, ensure all other workstations accessing the file are closed before proceeding with these steps.
- Launch File Explorer on your system.
- Navigate to the folder containing your company file, usually found within the QuickBooks folder. The file typically ends with .qbw and is named after your company.
- Right-click on the company file and choose Copy.
- You can copy the file by pressing Ctrl+C, right-clicking on the desktop, and selecting Paste.
- Launch QuickBooks and select File from the menu.
- Select Open or Restore Company.
- Choose the company file that you copied to your desktop and click Open.
That wraps up our guide for resolving the cannot open company file in QuickBooks. We’re confident that, like many other users, you can successfully open your company file. However, if the issue persists, it’s crucial to contact QuickBooks professionals. Call our 1.855.856.0042 to connect with a ProAdvisor immediately!
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