Today, I saw a Tweet that reminded me of how little we stop and think about the accessibility needs of people:
Reading this broke my heart. I can’t imagine how it must feel to struggle with not only day to day activities like navigating public transport or grocery shopping, but to also be excluded from many places on the internet, simply because no one took the time to keep your situation in mind. Or worse: they assumed you won’t want to use their website or app just because you are blind or otherwise disabled.
As product designers, we have the important task of creating enjoyable experiences for our users. It can be quite automatic to assume that everyone observes how you do, however, the number one design lesson, “you are not your user”, doesn’t just apply to user needs and goals, but to your difference in perception as well.
When we think of perception, whether it’s visually, auditory, or otherwise, we tend to think of it as an accurate and objective representation of the world around us. We assume that we see the world exactly as it is, that the colors and shapes around…
I’m a product designer based in London. I use my passion for design and my degree in Neuroscience to help create better experiences for users.